Tuesday, March 3, 2009

We Have Survived...Sort of...

Yes, we survived--the wind, the rain, the crazy weekend weather! Thankfully, nothing came about except for the leak in the roof of our rental home. Quite frankly, I've had enough with water!!

However, we are really not handling the struggle with our mortgage company well. Here is the latest:

I got off the phone with the mortgage company this morning to find out....nothing. Yesterday, we received a letter that all was rejected and that we were to contact the short sale division! WHAT!? In short, I went ballistic!

We have perfect credit---have NEVER, EVER missed a payment....and we get a letter about a short sale and foreclosure!? The poor girl who happened to answer the phone last night was blasted by me! I demanded that someone call in the morning for resolution (of course, the mortgage company is in California---three hours earlier than we are! Ugh!!). Last night Dave and I filed a complaint with the Better Business Bureau in Santa Barbara, California.

I didn't sleep much last night as you can imagine!

At 11:30 am EST I called them. I threatened with the following (after telling them that we had already filed the complaint with the BBB):

1) My lawyer.

2) A media frenzy - let's tell the world that Countrywide and Freddie Mac are filled with low-life incompetents, etc. etc. and that they have been holding up our funds for over 4 months!

3) Report my insurance monies as STOLEN with the county the company is in.

Funny thing happened:

a) the letter was in "error"
b) they are awaiting a letter of approval from Freddie Mac (I've heard that one before)
c) I now have a representative "working" on our account

If no resolution comes about within a week or two---please refer to the top three items---because that is what I will be doing!!

Please pray for us!!

1 comment:

Jill said...

My word! What a mess. Your patience is amazing! Glad you made it through the crazy weather.